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Subscription Related Info
Ideal Tip for Choosing a Plan
We offer basic, pro, elite plan types tailored to your usage needs, available with both monthly and annual subscription options. To choose the best plan for you, consider your frequency of use, the size of your practice, and the specific features you need. For detailed information, please refer to our pricing page to help you make an informed choice.
What are the differences between the Basic, Pro, and Elite plans?
To explore the features, benefits, of each subscription plan, please refer to our pricing page for more detailed information.
How do I subscribe to a plan?
- Sign in to your QureNote AI account, or create one if you don’t already have an account https://qurenote.ai/support-center/getting-started/account-setup/
- You will be automatically redirected to the Plans section.
- Choose the plan that meets your needs (Basic, Pro, or Elite), available in both monthly and annual options.
- Click on the Subscribe button, and you will be redirected to the payment gateway page.
- Provide the required payment details, confirm your subscription, and you’re ready to start using QureNote AI!
Can I switch between monthly to annual billing and vice-versa ?
Yes, you can upgrade and downgrade your billing at any time. Simply navigate to your account settings, select the billing portal, click on the update plan button, choose the your billing plan, and click confirm to complete the update. If you need assistance, feel free to reach out to our support team at support@qurenote.ai
Can I upgrade or downgrade my subscription?
Yes, you can upgrade or downgrade your subscription plans at any time.
How do I upgrade from Basic to Pro or Elite?
Yes, you can easily upgrade from the Basic plan to either the Pro or Elite plan at anytime. If you need assistance, feel free to reach out to our support team at support@qurenote.ai
Can I cancel my Subscription plan?
Yes, you can cancel at any time. When you cancel your plan, you can continue using the application until the next billing cycle.
Can I get a refund if I cancel mid-cycle?
Unfortunately, we do not offer refunds for cancellations made mid-cycle. However, you will still have access to the application until the end of your current billing period.
How do I view my billing history?
Sign in to your QureNote AI account, navigate to the billing portal in your account setting. Under the Invoice History section, you will find your billing history.
What should I do if my payment fails?
If your payment fails, please follow these steps:
- Verify that your payment details (such as credit card number and billing address) are correct and up to date.
- Ensure that there are sufficient funds in your account or that your payment method is not expired.
- Try using a different payment method if the issue persists.
- If the issue continues, please reach out to payment gateway provider directly or contact our support team for further assistance at support@qurenote.ai
Do you store my payment details securely?
Your payment details are securely stored with our trusted third-party payment gateway provider. QureNote AI does not store your payment information directly, ensuring your data remains safe and protected.
